Express shipping is available only in the US. We offer delivery to the following countries:

USA, Canada, Australia, Italy, Spain, France, Monaco, Belgium, Denmark, Germany and Netherlands

Once your order has been processed, most orders are delivered within 1-7 business days. There may be delays experienced from time to time, related to promotions or conditions out of our control (i.e. weather or shipping carrier delays).

For a rough idea:

USA - Regular	1-4 business days	USPS
USA - Express	1-3 business days	FedEx
Canada	4-14 business days	Passport Global
Australia	4-14 business days	Passport Global
Western Europe (Belgium, Denmark, France, Germany, Italy, Monaco, Netherlands, Spain)	4-14 business days	Passport Global

If your package shows it has been delivered but has not, we recommend waiting a day or two to see if it turns up. You can check with neighbors, leasing offices or communal areas (if applicable) or any areas surrounding your delivery address to see if it has been hidden to deter theft. If you’ve exhausted all these resources and waited, please have your order number ready, email us so we may begin the Trace Investigation process with the shipping carrier.

We're sorry, but only one discount code may be used per order.

Unfortunately, we are not able to modify an order once it has been submitted. If your order has not yet processed or shipped, we are more than happy to cancel/refund it so you may make the necessary changes

We’ll send you a confirmation email as soon as your order has been submitted, and another with tracking information when we begin production on your order. Most orders are processed within 24-48 hours, so long as there are not any active promotions or holidays.

Unfortunately, we are unable to modify an order once it has been submitted. If your order has shipped UPS or FedEx, we can try to redirect the package while in transit, which would be subject to an additional fee. As this is time-sensitive, please contact our team immediately for support.

Please note that express shipping only guarantees the number of days in transit following the original date of shipping based on the policies of our individual carriers. Express orders received before11:00AM PSTMonday-Fridaywill be processed on the same business day, guaranteeing the purchased express delivery within 1, 2, or 3 business days (excluding holidays and weekend) respective to the service selected. Orders received after 11:00AM PST Friday through 11:59PM PST Sunday will be processed the followingMonday.

Keep an eye on your inbox—we’ll always send you a confirmation email, as well as an update with tracking information.

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. 

• For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. 
• Claims deemed an error on our part are covered at our expense and are either replaced or fully refunded.

If you notice an issue with the products or anything in the order that seems to be out of place, contact our customer support team and send a photograph along with a brief explanation of the problem. We will review the issue and notify you of the approval or rejection of a replacement/refund. If your claim gets approved, and you require a replacement, we will have a new order shipped to you within 3 business days. In case you request a refund, a credit will be automatically applied to your credit card or original method of payment within a few workdays.

We do not refund orders for buyer’s remorse.

Returns must be sent back to us at the expense of the customer and must be authorized by our Customer Support team.